772-492-9773
sales@simplysignletters.com

FAQs

 

I ordered today. What happens next?
You will receive a receipt upon checking out. Within 24 to 48 hours you will be e-mailed an Order Confirmation/Invoice for your order with a production tracking number. To view the current status of your order; enter this production tracking number on our homepage in the Order Status box (located in the red bar on the left hand side of the website). Once the order ships the UPS or Fedex tracking number be displayed and you will be able to track the shipment of your order using our UPS or FedEx integrated link.

How do I track my order?
The second email you receive, which is your Order Confirmation, contains your production tracking number. Enter your tracking number on our homepage in the order status box (located in the red bar on the left hand side of the website).

My tracking number is not a valid UPS or FedEx number!
Correct, you will need to enter the tracking number (found in your Order Confirmation email) on our homepage in the order status box which is located in the red bar on the left hand side of the website).

How do I find out the length of my sign? How long will it be?
We now have a preview tool that allows you to estimate the line length of the lettering you need. Once you find a font you like and a size in the shopping area, pick a color, install method, and type your copy in the text box then just click See sign color & length. Not yet available in all categories. These line lengths are approximate and may vary by 10% or more. If you need an exact line length; please contact our sales office via email (sales@SimplySignLetters.com) or by telephone 772-581-8810.

I have a company logo or custom font what should I do?
Custom Logo
We do not do design work, we are a sign letter supply company and its up to the end user to provide an .eps or .ai vector file pc format for pricing and reproduction of a custom logo. Please contact our office to discuss the specifications of the logo, size, material, and finish needed. All custom logos or font requests are quoted within 24 business hours as long as the correct file formats have been provided. Our Minimum order amount on custom orders is $250. Some .pdf files can be converted to a .ai vector file depending on how it was created. We do not accept .jpg, .bmp, .pmg, .gif, .img, .png or any other flat image file type. We only accept vector art. Vector art is a outlines only format and we use that specific art file for cutting your sign letters. Click on the link if you need assistance creating a vector file.

We only reproduce custom orders in the following materials
Brass, Bronze, Copper, Stainless Steel, Aluminum, Rustic Steel, Reverse Channel, Acrylic, and Metal on Acrylic materials

Custom Font
You will need to provide a .TTF font file pc format for reproduction of a custom font or you can send the .ai vector file of your lettering. To get a price for most custom fonts add 10% to our standard fonts in the same size, thickness and material needed. Decorative script fonts may vary in price due to the detail of the font and the excess production time required to reproduce. Please contact our office to set up your order.

We only reproduce custom fonts in the following materials
Brass, Bronze, Copper, Stainless Steel, Aluminum, Rustic Steel, Reverse Channel, Acrylic, and Metal on Acrylic materials

Can you rush orders?
Your best option to rush an order is to choose an expedited shipping service such as overnight or 2nd day shipping which will save you 3-4 days in shipping time. In some cases we can get an order out a day or so earlier than stated production times depending on the time of year and how busy the production facilities are. Some materials do ship quicker than others. Minnesota Letters are have the quickest production time (usually 1-2 days).

What are installation patterns?
Installation patterns should be used when utilizing the stud installation method.These patterns are templates that help you install your sign like a professional sign installer. Patterns will provide exact letter placement and ensure a perfect installation.

What height will my lowercase letters be?
Always order letters based on the height of the uppercase letters. The lowercase letters will be the corresponding height to go with the height of the uppercase letters (1/2 to 2/3 the height of the uppercase letter). Larger lowercase letters (i.e. bdfghklpqty) will be close to the same height as the uppercase letters but smaller lowercase (i.e. acemnorsuvwxz) will 1/2 to 2/3 the height of the uppercase letters.

Most Popular
How do I install stud mounted letters using installation patterns?
Click here to view stud installation method

How do I install pad mounted letters using a spacing tape?
Click here to view pad installation method

Do you have a Catalog?

We are currently working on a catalog . The most common letters ordered are featured on this website. Just print the page with the items your looking for. If you don't find what you need, please Contact Us via email with a description of what your looking for.

How do I find out the prices of the items I want?
Click on the Price/Buy link below each item featured. Choose a font, size, and the letters you need. The letter sizes start with the smallest available. To access larger sizes, scroll to the bottom of the page where there are links to pages with other sizes. If you need a size that is not on the site, please contact us and we will be glad to check to see if the size is available in the product you are interested in.

Do you accept POs?
Sorry, due to the volume of sales and to give the best price possible we do not accept P.O.'s. Payment methods accepted are credit card or check.

How do I pay by check?
Place your order online, proceed to check out, fill in your shipping info and on the next page you will see the order confirmation page, click the link that says "click here to review your order or pay by check", send us that page with your check. Once received we will send you an order confirmation via e-mail.

What is meant by a lifetime guarantee?
Plastic Letters
If any letters break or fade, we will replace the defective letters for free. Exterior letters will get dirty. Varied climatic conditions may impact the letter finish. Therefore, some regular cleaning may be required. A good dish soap and water will help return the letters to their original luster.

Metal Letters
Should any metal letter finish fade or corrode, we will refinish at no charge. Some metal finishes do require regular maintenance to keep their original luster. Painted, satin and polished letters are clearcoated with a hardened polyurethane, similar to your car finish. This can be cleaned with a good dish soap and water. If the face gets scratched, a good car polish will also help bring back the original luster. Painted metal letters are double coated with a hardened acrylic polyurethane, and then oven baked.

Password and Login what for?
This feature is pretty handy if you need to review past orders, get stored orders and save time when ordering, this feature will fill in shipping and billing info automatically.

Do Signs really work?
A sign placed in just the right place can generate a lot of business. A business with no sign is a sign of no business. Plastic letters, acrylic letters, bronze letters, channel letters, cast metal letters, cast bronze letters and aluminum letters come with a lifetime guarantee, that means your signs will attract customers for a lifetime, what other types of advertising gives you that kind of guarantee?

Are letters and numbers sold individually?
All sign letters and numbers are sold
individualy and are not connected to a background.

What if I don't order an Installation Pattern?
If you don't order an Installation Pattern when you initially place your order; you can only add an Installation Pattern to your order before it ships. An Installation Pattern cannot be done once the order has shipped because the studs are hand placed on the backs of the letters and we need the letters in order to prepare the Installation Pattern. A Plotted Drawing can be done after you have received your order. The Plotted Drawing is similar to an Installation Pattern but it does NOT have the stud placements marked. You will have to do this when you receive the Plotted Drawing. This can be done by screwing the studs into the backs of the letters and placing them onto the Plotted Drawing to mark the stud locations. You will need to contact our Sales Office to order the Plotted Drawing.

What is the turn around time if I order today?
CURRENT PRODUCTION TIMES
Every order is custom made for each customer.
* Changeable Sign Letters ship in 1-2 business days.
* Plastic Letters and Numbers ship in 3-5 business days.
* Acrylic Letters and Numbers ship in 4-6 business days.
* Channel Letters and Numbers ship in 2-4 business days.
* Cast Aluminum & Cast Bronze Letters and Numbers ship in 8-10 business days.
* Brass, Bronze, Copper, Aluminum & Stainless Steel Letters and Numbers ship in 7-9 business days.
* Reverse Channel Letters and Numbers ship in 15-20 business days.
* Rustic Steel Letters and Numbers ship in 7-9 business days.
* Metal on Acrylic Letters and Numbers ship in 7-9 business days.
* Mini Metal Letters and Numbers ship in 7-9 business days.
* Tabbee letters ship in 5 -7 business days.
* Sintra, Metal Mica Sintra Letters and Numbers ship in 15-20 business days.
* Foam, Gator Foam, Specialty Gator Foam Letters and Numbers ship in 15-20 business days.
* Minnesota Letters and Numbers ship in 1-3
business days.
* Simulated Brass & Simulated Stainless Steel Letters ship in 7 to 9
business days.

What is the difference between the products you offer? Compare Products
Acrylic Letters
Acrylic Letters are great for interior signage and are available in a variety of fonts/colors. Our letters are laser cut with polished edges to provide a finished look. Easy to install with studs and an installation pattern, showing you precisely where to drill your mounting holes. Double sided tape installation method also requires you to use 100% pure silicone for secure acrylic letter installation. New 3/16'', 1/4'', 3/8'', 1/2'' 3/4'' Thickness now available online. Stud mounting on all 3/8'' and above thicknesses will be flush stud mounted. 3/8'',1/2'',3/4'' Acrylic letters are cut from clear acrylic material and painted. 3/16'' & 1/4'' available in pigmented colors.

Plastic Letters
Plastic Letters , Numbers and symbols are available in 70 fonts and in sized from 4" to 48'' and are custom made for every customer. Our letters ship in 3-5 working days and you get FREE Shipping within the continental U.S Orders over $100 and are guaranteed for life against fading, chipping and cracking. Installation Patterns show you precisely where to drill your mounting holes so your plastic sign letters will go up evenly spaced and straight every time.

Minnesota Letters
Minnesota Letters and Numbers are made from injection molded plastic and are great for interior and exterior signage. Minnesota letters provide the look of cast aluminum with the weight and cost of plastic because of their crisp edges and sharp corners. These letters can be painted in a variety of colors including metallic flake colors at no additional charge. They have the same painted finishes that the painted aluminum letters have. Made to order in 2-3 days then shipped directly to you. Minnesota Letters are easy to install with studs and an installation pattern showing you precisely where to drill your mounting holes.

Aluminum Letters
Aluminum Letters are waterjet cut from 1/4'', 3/8", 1/2", 3/4" or 1'' thick aluminum. These metal letters are suitable for interior & exterior signage. Natural satin, anodized and painted finishes are available as well as custom logos and fonts. Metal letters and logos are easy to install with studs and an installation pattern, showing you precisely where to drill your mounting holes.

Brass Letters
Brass Letters are suitable for interior & exterior signage because they are clear coated and won't tarnish. These quality letters will provide your business with an elegant look. Available in natural satin and polished finishes. Brass letters are easy to install with studs and an installation pattern, showing you precisely where to drill your mounting holes. We can router cut custom brass logos and type styles to match your existing logo.

Bronze Letters
Bronze Letters and Numbers Price & Buy online, Free shipping, Fast turn around. This type of metal letter can be cut from variety of thicknesses. Bronze letters are suitable for interior & exterior signage. Natural satin, Polished and Patina finishes are available as well as custom logos and fonts. Please contact us if you do not see the font you're looking for. Bronze letters and logos are easy to install with studs and an installation pattern, showing you precisely where to drill your mounting holes.

Copper Letters
Copper Letters and Numbers are suitable for interior & exterior signage because they are clear coated and won't tarnish. These quality letters will provide your business with an elegant look. Available in natural satin and polished finishes. Large selection of fonts to choose from. Copper letters are easy to install with studs and an installation pattern, showing you precisely where to drill your mounting holes. Router cut custom logos and type styles are available, let us know if you don't see the style you need.

Stainless Steel Letters
Suitable for interior & exterior signage. These quality stainless steel letters will provide your business with an elegant look. Available in natural satin and polished finishes. Custom cut stainless steel letters are water jet cut. The water jet cutting system uses softened water pressurized to 45,000 psi forced through an .010 orifice at 3 times the speed of sound, this technique is used to produce the highest quality stainless steel letters on the market. Waterjet cut logos and custom type styles are available. Stainless steel letters are easy to install with studs and an installation pattern, showing you precisely where to drill your mounting holes.

Cast Aluminum Letters
Cast Aluminum Letters and Numbers are for interior and exterior signage. Aluminum letters offer greater dimension than flat cut letters and they come in a variety anodized finishes and colors. These letters are easy to install with studs and an installation pattern showing you precisely where to drill your mounting holes. Cast Aluminum Letters will go up straight and evenly spaced every time with patterns. Cast Aluminum Letters being cast have more depth then a flat cut letters for the price.

Cast Bronze Letters
Cast Bronze Letters and Numbers are for interior and exterior signage. These letters offer greater dimension than flat cut sign letters and they come in a variety of finishes. Cast Letters are easy to install with studs and an installation pattern showing you precisely where to drill your mounting holes. Cast Bronze Letters will go up straight and evenly spaced every time with patters.

Simulated Brass Letters
Simulated Brass letters have the distinguished look of brass at not so distinguished prices. Simulated letters and numbers are injection molded plastic letters that have a stamped foil finish, giving you the unique appearance of brass. Painted gold and black sides are available. Letters come with Stickee on the backs but you will need to add 100% pure silicone for secure mounting. These letters should only be used for interior signage.

Simulated Stainless Steel Letters
Simulated Stainless Steel Sign Letters and Numbers for interior signage, These letters have the distinguished look of Stainless Steel at not so distinguished prices. Simulated Stainless Steel letters are injection molded plastic letters that have a stamped foil finish giving you the unique appearance of Stainless Steel. Painted silver and black sides are available. Letters come with Stickee on the backs but you will need to add 100% pure silicone for secure mounting. These letters should only be used for interior signage.

Foam Letters
Foam Letters are recomended for interior signs and are primarily used for displays and informational signage. These letters are light weight and easy to install with double sided tape and 100% pure silicone.

Gatorfoam Letters
GatorFoam Letters and Numbers are recomended for interior signs. Gator Foam letters and logos are manufactured from a structural foam sandwiched between a hard, smooth surface. This type of foam is available in six thicknesses and can be painted in a rich matte or semi-gloss finish. This versatile material is extremely lightweight and durable making it adaptable to various applications. Any custom matched paint color is available for an additional charge. Gatorfoam letters are easy to install with double sided tape and 100% pure silicone.

Mini Metal Letters and Numbers can be used for interior and exterior signage. Mini metal letters are perfect for those applications when a small yet very precise and quality Metal Letter is needed. Our mini metal letters are made of the finest grade bronze, brass and aluminum. The aluminum mini letters come in the same great finishes that you have come to love in our larger aluminum letters; natural satin, polished, painted or anodized. Brass mini letters and bronze mini letters also have that same great satin and polished and oxidized finishes that our larger brass letters and bronze letters come in. Mini metal letters come in sizes from 1/2" to 1 3/4".

Metal on Acrylic Letters and Numbers for interior signage. Metal on acrylic letters provide the look of metal without the high cost. The letters have a .025" real metal laminate on the face of an acrylic letter. These letters are a great light weight solution to real metal letter. Acrylic letters have polished edges to provide a finished look and are available in a variety of fonts. Metal on Acrylic Letters are Easy to install with studs and an installation pattern, showing you precisely where to drill holes for mounting. Metal on acrylic letters are available in 3/16'', 1/4'', 3/8'', 1/2'' thicknesses and are available with the following laminates: natural satin aluminum, soft natural satin aluminum, polished aluminum, natural satin gold, natural satin brass, soft natural satin brass and polished brass.

Reverse channel letters and Numbers can be used for interior & exterior signage. Reverse channel fabricated letters are cut from high grade sheets of #304 alloy stainless steel or stainless steel coated with a thin tinted titanium. Reverse channel letter faces are laser cut from premium 22 gauge stainless steel for most sizes and for larger letters we use a 20 gauge material to provide the proper balance of weight and strength. Reverse channel fabricated letters are available with polished mirror faces and returns.

Specialty Gator Foam Letters
The reflective quality of mirror is laminated to an Gator Foam substrate adding an extra dimension to letters, logos and graphics. Clear is in-stock with seven other colors available, Bronze, Red, Blue, Yellow, Green, Grey, Amber. The sides can be painted any standard color. Acrylic Mirror Face Gator foam letters are easy to install with double sided tape and 100% pure silicone. These are recomended for interior signs. Metal Face Gator Foam letters are available in gold, silver, copper or bronze, this metal-faced material is laminated to an Gator Foam substrate. Metal letters, signs, and numbers can be ordered with a polished or brushed finish and the sides can be painted in any standard color. Metal Face Gator foam letters are easy to install with double sided tape and 100% pure silicone. These are recomended for interior signs. Acrylic Face Gator Foam Letters is laminated to a Gator Foam substrate for letters, signs and numbers. The acrylic faces are backsprayed to give a shiny deep look. Mirror acrylic is also available. The sides can be painted any standard. Acrylic Face Gator foam letters are easy to install with double sided tape and 100% pure silicone. These are recomended for interior signs

Sintra Letters
Sintra Letters are made of a rigid PVC all plastic foam that comes with a matte painted finish and is extremely dense. It is available in 1/8'', 1/4'', 1/2'', and 3/4'' thicknesses and all of the standard colors in the colors option button to the right. Great for interior office signage. Sintra letters are easy to install with double sided tape and silicone.

Metal Mica Sintra Letters
Metal Mica Sintra Letters are available in gold, silver, copper or bronze, this metal-faced material is laminated to an Sintra letter. Metal letters, logos and graphics can be ordered with a polished or brushed finish and the sides can be painted in a matching metallic paint or any standard color. Metal Mica Sintra Letters easy to install with double sided tape and silicone.

Changeable Letters
Changeable Letters and Numbers Very durable, rigid changeable letters approximately .080" thick with feet and slightly raised edges. These sign letters are not easily bendable or flexible. Our letters will not warp or blow away under most conditions. The feet on the base of each letter keep them from being frozen to the track in the winter. Our professional grade changeable sign letters are used for roadside marquee's, churches, schools, gas stations, theaters, hotels, and restaurants. These letters and numbers are sold individually and in 100, 200, 250, 300, 400 & 800 piece sets, view breakdown below. They are available in 6 colors or custom color is available for an additional fee. Changeable letter tracking is available in 8' & 4' clear tracks and Telescoping Change Arms and are also available for purchase online.

Slotted Letters
Slotted Changeable Letters are injection molded letters. This type of Changeable letter has been gaining popularity as of late and have been completely retooled for superior installation on our slotted tracks. We offer these letters in black and transparent Red. Easy to install and provide a beautiful sharp look. Because they are injection molded they have sharp crisp edges and have a flat face.

Snap Lok Letters
Snap Lok Sign Letters, Great for Theaters, Casinos, Schools & road side advertising, Injection molded changeable plastic letters that offer greater dimension than the flat cut changeable letters. Snap lok letters make it easy to change your advertising copy. Snap lok letters are available in Transparent and opaque colors. Clear plastic and aluminum tracks are available. Patented snap lok hardware holds the letter on the track securely.

Tabbee Letters
Tabbee Letters are sold in 4 sizes, 1 1/2'', 1'', 3/4'', and 1/2''. Tabbee letters are available in black and white only. Fits felt groved boards. Tabbee Letters will ship in 5-7 business days.

Channel Letters
Channel Letters are for exterior signage. These letters come in a wide variety of face and trim colors. The channel letter cans are eggshell white. This type of letter can be installed with or without neon. Channel letters do not come with any neon or electrical components. Letters will ship in 2-4 business days. Neon and electrical work must be done by experienced installers. Meets UL48, UL746c, UL 94v-0 specifications.

Vinyl letters
Vinyl Letters for interior and exterior use. Vinyl letters are great leasing signs, window lettering, vehicle signs and displays. Easy to install.


If you have any questions that have not been answered please send us an E-mai